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General Information
    • ISSN: 2301-3559
    • Frequency: Quarterly
    • DOI: 10.18178/LNSE
    • Editor-in-Chief: Prof. Jemal Antidze
    • Executive Editor: Ms. Nina Lee
    • Abstracting/ Indexing: EI (INSPEC, IET), DOAJ, Electronic Journals Library, Engineering & Technology Digital Library, Ulrich's Periodicals Directory, International Computer Science Digital Library (ICSDL), ProQuest and Google Scholar.
    • E-mail: lnse@ejournal.net
Editor-in-chief
Prof. Jemal Antidze
I. Vekua Scientific Institute of Applied Mathematics
Tbilisi State University, Georgia
I'm happy to take on the position of editor in chief of LNSE. We encourage authors to submit papers concerning any branch of Software Engineering.

LNSE 2015 Vol.3(2): 132-144 IS4SN: 2301-3559
DOI: 10.7763/LNSE.2015.V3.179

A Cross-Platform Usability Measurement Model

Khalid Majrashi and Margaret Hamilton
Abstract—Ubiquitous technologies are changing our lives. We are becoming more connected and able to conduct our computing tasks anywhere at anytime from any device. Vertical interaction with an individual interactive system is no longer the only way to achieve tasks. Currently, users can interact horizontally with multiple user interfaces to achieve their tasks. This has created a need for measuring usability of multiple interactive systems, concerning users horizontal interaction beside their vertical interaction. In this paper, we surveyed the actual meanings and interpretations of usability and its attributes across several standards and models. We found that the existing usability standards and models do not consider horizontal usability aspects. Therefore, taking into consideration the characteristics of user interaction with multiple interactive systems, a hierarchical model, which is called Cross-Platform Usability Measurement (CPUM), has been developed. This model decomposes cross-platform usability into 12 factors. These factors were further decomposed into measurable criteria, and finally into specific metrics.

Index Terms—Cross-platform services, horizontal usability, software quality, user experience.

Khalid Majrashi is with the School of Computer Science and Information Technology, RMIT University, Australia, and Ministry of Higher Education, Saudi Arabia, and the Department of Computer Science, Institute of Public Administration, Riyadh, Saudi Arabia (e-mail: khalid.majrashi@rmit.edu.au ).
Margaret Hamilton is with the School of Computer Science and information technology, RMIT University, Australia (e-mail: margaret.hamilton@rmit.edu.au).

[PDF]

Cite: Khalid Majrashi and Margaret Hamilton, "A Cross-Platform Usability Measurement Model," Lecture Notes on Software Engineering vol. 3, no. 2, pp. 132-144, 2015.

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